
I received a System Requirements Error: No TCP/IP
Cause
Your Local Area Network (LAN) card (NIC) is not installed properly.
Solution
Make sure your LAN card is installed properly and set up for TCP/IP. See the
instructions that came with your LAN card.
The Printer Not Found screen appears during installation
Cause
The software failed to find the network.
Solution
Use the installation software to specify the HP all-in-one by its IP address as
follows:
1 On the Printer Not Found screen, click Next.
2 On the Connection Type screen, select Wired Network (not Wireless).
3 On the Check Cable Connection screen, select Specify a printer by
address.
4 On the control panel of the HP all-in-one, press the Setup button.
5 Press 8, press 1, and then press 2.
This displays a summary of the HP all-in-one network settings on the color
graphics display, including the IP address. You will use the IP address in the
next step.
6 On the Specify Printer screen, select IP Address, and enter the IP address
for your HP all-in-one.
7 Continue to click Next on the screens that follow. Do not select Change
Settings or plug in a cable to the device. This will cause device discovery to
fail.
Cause
The HP all-in-one is not turned on.
Solution
Turn on the HP all-in-one.
Cause
You do not have an active network connection.
Solution
Make sure that you have an active network connection.
HP all-in-one Network Guide 37
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