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The following is a communication ow that you can use to decide the best
communication medium to use for a specic situation:
Are you communicating
with an established group?
Do you need people
to immediately see
your message?
Send email
Are you attaching
a large file?
Would it be useful
to update or allow
others to update
your message?
Send email to
mailing list
and attach file
to a wiki page
Send email
to mailing list
Add wiki entry Add blog entry
Yes No
Yes No
Yes No
Yes No
Problems with Email
Email is an immediate, direct communication method that’s best suited for urgent
requests. By contrast, although wikis and blogs have notication systems such as
My Page and RSS, they’re best suited for information that is viewed as needed.
Email has these issues:
When people reply instead of replying to all, the email threads can get out of sync. Â
Every time an email is responded to, a new version of the email is created. Â
Unltered email appears in your inbox regardless of how urgent it is or whether it Â
directly aects you.
The volume of email communication can be burdensome. Â
To nd a specic email, you must perform a text search. Â
84 Chapter 11 Communicating More Eectively with Wiki Tools
- Mac OS X Server 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- About This Guide 7
- Documentation Map 8
- Viewing PDF Guides Onscreen 9
- Printing PDF Guides 9
- Overview of Wiki Tools 12
- About Blogs 13
- About Web Calendars 13
- About Mailing Lists 14
- Using My Page 15
- About My Page 16
- Logging In and Logging Out 17
- Changing My Page Settings 18
- Changing Account Settings 19
- Changing Your Password 19
- Changing Your Mail Rules 20
- Setting Up Vacation Notices 20
- Creating Wikis and Blogs 23
- Creating a Wiki 24
- Deleting Wikis 25
- Changing Wiki Settings 26
- Creating a Personal Blog 31
- Working with Content 32
- Editing Wiki or Blog Content 34
- Changing Paragraph Styles 35
- Changing Text Styles 35
- Inserting Media 37
- Attaching Files 39
- Inserting and Editing Tables 39
- Adding or Removing Comments 42
- Navigating Wiki Tools 43
- About Searching 44
- About Tags 46
- Adding or Removing Tags 47
- Viewing Favorite Pages 48
- Keeping Up to Date 51
- Watching Wikis and Blogs 52
- About RSS 53
- Subscribing to an RSS Feed 55
- Using the Web Calendar 57
- Working with Calendars 58
- Renaming Calendars 59
- Applying Calendar Colors 59
- Showing and Hiding Calendars 59
- Working with Events 60
- Changing Event Details 61
- Changing Event Notes 62
- Rescheduling Events 62
- Viewing and Previewing Events 62
- Changing Calendar Settings 63
- Streamlining Projects 70
- Creating Navigable Wikis 72
- Managing Project Personnel 74
- Parallelizing Eort 74
- Creating High-Level Views 75
- Reusing Information 75
- Processor Files 80
- Problems with Email 84
- Eliminating Response Threads 85
- Reducing Spam 86
- Classroom Wiki Blueprint 87
- Classroom wiki Project wiki 88
- Classroom wiki 88
- Students can’t edit 88
- Students can edit 88
- Project wiki 89
- Preventing Misinformation 92
- Creating Wiki Yearbooks 92
- Posting Assignments on a Wiki 92
- Using Wikis for Group Sign Up 93
- 96 Index 96
- Index 97 97
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