Apple Mac OS X Server Version 10.3 or Later Manual de usuario descargar pdf (Pagina 61)

Chapter 6 Solving Problems With Windows Services 61

• On the Windows computer, choose View > Refresh to force Windows to discover

newly added network resources, which can otherwise take several minutes to be

discovered.

• On the Windows computer, map a Mac OS X Server share point to a drive letter.

You can do this by opening the Network Neighborhood and choosing Tools > Map

Network Drive.

Note: If Windows computers are properly configured for networking and connected to

the network, client users can connect to the Windows file service of Mac OS X Server

even if they can’t see the server icon in the Network Neighborhood window.

General Problems With File Services

For possible solutions to the following additional file services problems, see the chapter

on solving problems in the file services administration guide.

• Users can’t find a shared item

• Users can’t see the contents of a share point

• You can’t find a volume or directory to use as a share point

Problems With Windows Print Service

You can solve some common problems with Windows print service and with print

services in general.

Windows Users Can’t Print

If Windows NT 4.x clients can’t print to the server, make sure that the queue name is

not the TCP/IP address of the printer or server. Use the DNS host name instead of the

printer or server address or, if there is none, enter a queue name containing only letters

and numbers.The name of an SMB print queue must not exceed 15 characters.

General Problems With Print Services

For additional problems and possible solutions, see the chapter on solving problems in

the print service administration guide.

• Print service doesn’t start

• Clients can’t add queue

• Jobs in a server queue don’t print

• Print queue becomes unavailable

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Apple Mac OS X Server Version 10.3 or Later Manual de usuario Pagina 61