Apple Mac OS X Server Version 10.3 or Later Manual de usuario descargar pdf (Pagina 60)

60 Chapter 6 Solving Problems With Windows Services

Windows User’s Profile Settings Revert to Defaults

• Make sure the correct home directory location is selected on the Home pane of

Workgroup Manger.

• Make sure the home directory path is correct on the Windows pane of Workgroup

Manger.

• The drive letter chosen for the user may be conflicting with a drive letter that’s

already in use on the Windows workstation. Remedy: change either the drive letter

setting on the Windows pane of Workgroup Manager or the mappings of other drive

letters on the workstation.

Windows User Loses Contents of My Documents Folder

• Make sure the correct home directory location is selected on the Home pane of

Workgroup Manger.

• Make sure the user profile path is correct on the Windows pane of Workgroup

Manger. The contents of My Documents are stored in the user profile.

• The drive letter chosen for the user may be conflicting with a drive letter that’s

already in use on the Windows workstation. Remedy: change either the drive letter

setting on the Windows pane of Workgroup Manager or the mappings of other drive

letters on the workstation.

Problems With Windows File Service

You can solve some common problems with Windows file service and with file services

in general.

User Can’t Authenticate for Windows File Service

If a user can’t authenticate for Windows file service, make sure the user account is

configured to use Open Directory authentication. If the user account was created in a

previous version of Mac OS X Server (version 10.1 or earlier) and is still configured to

use Authentication Manager, change the account to use Open Directory

authentication. You do this in the Advanced pane of a user account window in

Workgroup Manager.

User Can’t See the Windows Server in the Network Neighborhood

• Make sure the user’s computer is properly configured for TCP/IP and has the

appropriate Windows networking software installed.

• Go to the DOS prompt on the client computer and type “ping IP address” where

IP address is your server’s address. If the ping fails, then there is a TCP/IP network

problem.

• If the user’s computer is on a different subnet from the server, try the following:

• Make sure the “Enable WINS server” option is selected or the “Register with WINS

server” option is selected and configured correctly. These options are in the

Settings pane of Windows services in Server Admin.

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Apple Mac OS X Server Version 10.3 or Later Manual de usuario Pagina 60