© 2004 Apple Computer, Inc. All rights reserved. Service SourceXserve G5 Xserve G5 and Xserve G5 (Cluster Node)Updated: 11 October 2004
8 - Xserve G5 Take Apart DIMMs DIMMs Xserve G5 has eight Dual Inline Memory Module (DIMM) slots arranged in two banks. The slots accept Double-Data-
Xserve G5 Take Apart - 9 DIMMs Important: Always install DIMMs in pairs of equal size. Memory from older Macintosh computers is not compatible wit
10 - Xserve G5 Take Apart DIMMs Procedure 1. Push down the ejectors on the DIMM slot. 2. Holding the DIMM by both top corners, lift it straight up o
Xserve G5 Take Apart - 11 PCI or PCI-X Card PCI or PCI-X Card In both Xserve G5 and Xserve G5 (Cluster Node), there are two slots available for PCI
12 - Xserve G5 Take Apart PCI or PCI-X Card Part Location
Xserve G5 Take Apart - 13 PCI or PCI-X Card Procedure Note: If you are removing a RAID card, refer to the following Take Apart topic “RAID Card.”1
14 - Xserve G5 Take Apart RAID Card RAID Card Tools No tools are required for this procedure. You may, however, find a Phillips screwdriver useful in
Xserve G5 Take Apart - 15 RAID Card Procedure 1. Release the thumbscrew that secures the PCI/PCI-X card(s) to the back of the server and swing the
16 - Xserve G5 Take Apart RAID Card3. Turn the card over and disconnect the three RAID card cables. Replacement Note: Before installing the RAID ca
Xserve G5 Take Apart - 17 PCI Riser PCI Riser Tools No tools are required for this procedure. You may, however, find a Phillips screwdriver useful i
© 2004 Apple Computer, Inc. All rights reserved. Service Source Take Apart Xserve G5
18 - Xserve G5 Take Apart PCI Riser Procedure If all cards installed are the standard 7-inch version, you can remove the cards and riser as a unit.
Xserve G5 Take Apart - 19 PCI Riser5. If you are replacing the riser, disconnect the PCI card(s) from the original riser and transfer them to the n
20 - Xserve G5 Take Apart Power Supply Fan DuctPower Supply Fan DuctToolsThe only tool required for this procedure is a small flat-blade screwdriver.Pr
Xserve G5 Take Apart - 21 Power Supply Fan DuctProcedure1. Insert a small flat-blade screwdriver under the latch at the right side of the duct and pry
22 - Xserve G5 Take Apart PCI Fan DuctPCI Fan DuctThe PCI fan is attached to a plastic duct; you remove the fan and duct as a unit.ToolsThe only tool
Xserve G5 Take Apart - 23 PCI Fan DuctProcedure1. Insert a small flat-blade screwdriver under the latch at the side of the PCI fan duct and pry the lat
24 - Xserve G5 Take Apart PCI FanPCI FanThe PCI fan is located inside the PCI fan duct.ToolsNo tools are required for this procedure. Preliminary Step
Xserve G5 Take Apart - 25 PCI FanProcedure1. Remove the three screws that mount the PCI fan to the PCI fan duct.2. Remove the fan from the duct.
26 - Xserve G5 Take Apart Optical Drive, Xserve G5Optical Drive, Xserve G5Note: The Xserve G5 (Cluster Node) server does not include an optical drive.
Xserve G5 Take Apart - 27 Optical Drive, Xserve G5Procedure1. Disconnect the optical drive cable from the optical drive. 2. Rotate the optical drive c
Xserve G5 Take Apart - 1 General Information General Information Overview Xserve G5 is a server designed to mount into a rack; Apple recommends tha
28 - Xserve G5 Take Apart Optical Drive, Xserve G5Replacement Note: Before installing the replacement drive, you must transfer the side brackets and t
Xserve G5 Take Apart - 29 Optical Drive Cable, Xserve G5Optical Drive Cable, Xserve G5ToolsNo tools are required for this procedure.Preliminary StepsB
30 - Xserve G5 Take Apart Optical Drive Cable, Xserve G5 Procedure Warning: The optical drive cable is attached to the enclosure with adhesive on t
Xserve G5 Take Apart - 31 Processor Processor Important: The heatsink is part of the processor in Xserve G5; do not attempt to remove the heatsink
32 - Xserve G5 Take Apart ProcessorProcedure1. Lift the processor cap straight up and remove it from the processor/heatsink.Note: The cap is attached
Xserve G5 Take Apart - 33 Processor2. Using a Phillips screwdriver, remove the six screws that mount the heatsink and processor to the logic board. Re
34 - Xserve G5 Take Apart Fan ArrayFan ArrayToolsNo tools are required for this procedure. You may, however, find a Phillips screwdriver useful in rele
Xserve G5 Take Apart - 35 Fan ArrayProcedure1. Disconnect the optical drive cable from the logic board and move the cable out of the way.2. Press in t
36 - Xserve G5 Take Apart Locking Mechanism RodLocking Mechanism RodToolsNo tools are required for this procedure.Preliminary StepsBefore you begin, o
Xserve G5 Take Apart - 37 Locking Mechanism RodProcedure1. Pull back the latch to release the gear end of the locking mechanism rod. 2. Tilt up the ge
2 - Xserve G5 Take Apart General Information Tools You will need a medium and a small Phillips screwdriver and a small flat-blade screwdriver for som
38 - Xserve G5 Take Apart Locking Mechanism Rod2. To install the locking rod, insert the key-hole end of the rod into the port on the front bezel.Note
Xserve G5 Take Apart - 39 Front BezelFront BezelNote: Although the illustrations for this procedure are based on Xserve G5, the procedure is the same
40 - Xserve G5 Take Apart Front BezelProcedure1. Using a Phillips screwdriver, remove the screws that attach the two front bezel brackets to the serve
Xserve G5 Take Apart - 41 Front BezelReplacement Procedure1. Transfer the system identifier and power buttons from the original front bezel to the repl
42 - Xserve G5 Take Apart Front ButtonsFront ButtonsNote: This procedure explains how to remove the power and system ID buttons from the front bezel.T
Xserve G5 Take Apart - 43 Front ButtonsProcedure1. Holding the power button by the plastic tab, lift straight up and remove the button from the front
44 - Xserve G5 Take Apart Light PipeLight PipeToolsThe only tool required for this procedure is a Phillips screwdriver.Preliminary StepsBefore you beg
Xserve G5 Take Apart - 45 Light PipeProcedure1. Ease first one side and then the other side of the light pipe assembly from its opening in the front of
46 - Xserve G5 Take Apart Front Panel BoardFront Panel BoardToolsThe only tool required for this procedure is a Phillips screwdriver.Preliminary Steps
Xserve G5 Take Apart - 47 Front Panel BoardProcedure1. Disconnect the FireWire cable from the front panel board.2. Release the two locking levers on t
Xserve G5 Take Apart - 3 General Information Electrostatic Discharge (ESD) Precautions Follow these steps to avoid damage from ESD before working i
48 - Xserve G5 Take Apart Front Panel Board CableFront Panel Board CableToolsNo tools are required for this procedure.Preliminary StepsBefore you begi
Xserve G5 Take Apart - 49 Front Panel Board CableProcedure1. Release the locking levers on the cable connectors and disconnect the front panel board c
50 - Xserve G5 Take Apart FireWire CableFireWire CableToolsNo tools are required for this procedure.Preliminary StepsBefore you begin, do the followin
Xserve G5 Take Apart - 51 FireWire CableProcedure1. Disconnect the FireWire cable from the front panel board.2. Disconnect the FireWire cable from the
52 - Xserve G5 Take Apart Power CablePower CableToolsNo tools are required for this procedure.Preliminary StepsBefore you begin, do the following:• Op
Xserve G5 Take Apart - 53 Power Cable Procedure 1. Disconnect the optical drive cable from the logic board and move the cable connector out of the
54 - Xserve G5 Take Apart Hard Drive Cable Hard Drive Cable The following procedure explains how to remove a three-headed hard drive cable from the
Xserve G5 Take Apart - 55 Hard Drive CableProcedure1. Disconnect the drive cable from the drive interconnect board.2. Disconnect the drive cable from
56 - Xserve G5 Take Apart RAID Card CablesRAID Card CablesToolsNo tools are required for this procedure. You may, however, find a Phillips screwdriver
Xserve G5 Take Apart - 57 RAID Card CablesProcedure1. Release the thumbscrew that secures the PCI/PCI-X card(s) to the back of the server and swing th
4 - Xserve G5 Take Apart Hard Drive Hard Drive Xserve G5 includes three hard drive bays at the front of the server; Xserve G5 (Cluster Node) include
58 - Xserve G5 Take Apart RAID Card Cables3. Turn the card over and disconnect the three RAID card cables from the card. 4. Disconnect the three RAID
Xserve G5 Take Apart - 59 RAID Card CablesReplacement Note: Be sure to route the cables under the clear plastic card guide and behind the post that ho
60 - Xserve G5 Take Apart Drive Interconnect BoardDrive Interconnect BoardToolsNo tools are required for this procedure. You may, however, find a Phill
Xserve G5 Take Apart - 61 Drive Interconnect BoardProcedure1. Disconnect the following cables from the logic board and move them out of the way:• fron
62 - Xserve G5 Take Apart Drive Interconnect Board2. Disconnect the following cables from the drive interconnect board:• power cable• hard drive cable
Xserve G5 Take Apart - 63 Power SupplyPower SupplyToolsNo tools are required for this procedure. You may, however, find a Phillips screwdriver useful i
64 - Xserve G5 Take Apart Power Supply Procedure 1. Release the thumbscrew that secures the power supply to the chassis. Note: The thumbscrew is ca
Xserve G5 Take Apart - 65 Battery Battery Tools No tools are required for this procedure. You may, however, find a flat-blade screwdriver useful in p
66 - Xserve G5 Take Apart BatteryProcedure1. Pry up the battery from its holder.Note: You may first need to spread the two tabs on the holder slightly
Xserve G5 Take Apart - 67 Logic BoardLogic BoardToolsThe only tool required for this procedure is a Phillips screwdriver.Preliminary StepsBefore you b
Xserve G5 Take Apart - 5 Hard Drive Procedure 1. Make sure the drive being replaced is not in use by any application and is not being shared by the
68 - Xserve G5 Take Apart Logic BoardPart Location
Xserve G5 Take Apart - 69 Logic BoardProcedure1. Disconnect the FireWire cable from the logic board2. Release the two locking levers on the front pane
70 - Xserve G5 Take Apart Logic Board6. Using a Phillips screwdriver, release the thumbscrew that secures the logic board to the chassis (indicated by
Xserve G5 Take Apart - 71 Logic BoardImportant: When replacing the logic board, make sure the board’s connectors fit through the appropriate openings i
© 2004 Apple Computer, Inc. All rights reserved. Service SourceTroubleshootingXserve G5
Xserve G5 Troubleshooting - 1 General InformationGeneral InformationWhat’s NewHot-Pluggable Serial ATA DrivesXserve G5 includes three hard drive bays
2 - Xserve G5 Troubleshooting General InformationPortsThe standard configuration of Xserve G5 includes the following ports on the back panel: two gigab
Xserve G5 Troubleshooting - 3 General InformationResetting the PMU on the Logic BoardThe PMU (Power Management Unit) is a microcontroller chip that co
4 - Xserve G5 Troubleshooting General InformationPower Supply VerificationIf the server fails to power on, first reset the PMU. Then follow the procedur
Xserve G5 Troubleshooting - 5 General InformationEntering Firmware Boot Commands From the Front PanelYou can use the system identifier button on the Xs
6 - Xserve G5 Take Apart Opening the Server Opening the Server The server slides open from the front of the rack. The server’s top cover remains in
6 - Xserve G5 Troubleshooting General InformationStatus LightsThe server’s status lights are shown in the figure and table below. While the illustratio
Xserve G5 Troubleshooting - 7 General InformationRemote Monitoring SoftwareServer MonitorServer Monitor is an application installed with Xserve system
8 - Xserve G5 TroubleshootingStartup Symptom ChartsSymptom ChartsHow to Use the Symptom ChartsThe Symptom Charts included in this chapter will help yo
Xserve G5 Troubleshooting - 9Startup Symptom ChartsMemory error message appears on the screen1. Reseat the DIMMs. 2. Verify that the correct SDRAM DIM
10 - Xserve G5 TroubleshootingStartup Symptom Chartsports and ID button on the back of the board align with the openings in the chassis.System shuts d
Xserve G5 Troubleshooting - 11Error Lights Symptom ChartsError LightsNote: Error lights flash before system software loads.Server activity lights flash
12 - Xserve G5 TroubleshootingVideo Symptom ChartsVideoScreen is black, but activity lights flash at startup, drive operates, blowers are running, and
Xserve G5 Troubleshooting - 13Hard Drive Symptom ChartsHard DriveFlashing question mark appears on the screen1. Reseat the drive module in the first dr
14 - Xserve G5 TroubleshootingUSB Devices Symptom ChartsDisc will not eject1. If the server is locked, unlock it.2. Verify the disc is not in use.3. D
Xserve G5 Troubleshooting - 15FireWire Devices Symptom ChartsFireWire DevicesFireWire device connected to port on back panel: No FireWire device icon
Xserve G5 Take Apart - 7 Opening the Server Procedure 1. Release the two thumbscrews at the front of the server. Note: The thumbscrews are captive
16 - Xserve G5 TroubleshootingNetwork Problems Symptom ChartsNetwork ProblemsServer cannot be seen on network1. Open the Network system preference pan
© 2004 Apple Computer, Inc. All rights reserved. Service SourceViewsXserve G5
Xserve G5 Views - 1 Internal Views, Xserve G5Internal Views, Xserve G5Exploded ViewOptical DriveCD-ROM 661-3150Combo 661-3151Optical DriveCable922-639
2 - Xserve G5 Views Internal Views, Xserve G5Logic BoardFireWire800Ports (2)USB2.0Ports (2)SerialPortEthernetPorts (2)System Identifier ButtonBatteryD
Xserve G5 Views - 3 External Views, Xserve G5External Views, Xserve G5Front PanelBack PanelSecuring Thumbscrews (2)Drive ModuleStatus LightDrive Modul
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