Apple Mac OS X Server System Imaging and Software Update Administration For Version 10.4 or Later Manual de usuario Pagina 25

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R. Saeks July ’06 - 25 -
Putting it all together
Ok, so you have made it this far. At this point I want to pose a scenario, and explain how I have used this integration
to streamline the support process. This has been a project that took almost 2 years to complete since deciding we
wanted to move forward with OS X.
Imagine a computer is sitting on a desk in another part of the building unused. Now, imagine that you have 30
minutes to get it setup for a user who had their laptop crash. What do you do? Panic? Scream? Tell them sorry it
won’t be done?
You use all the neat things you have learned, hopefully, in the past 20-some pages to get it done. How do you do it?
You have ARD, right? And an OS X Imaging server? You have all your machines added, and into computer lists with
MCX settings applied to them? Good. Just follow these six easy steps.
1. Use ARD to find the machine on the other end of the building.
2. Set the startup disk to the Network Install image you have that auto-installs over the hard drive without
asking for confirmation.
3. Get a cup of coffee as the machine images.
4. As the machine is imaging and you are enjoying your coffee, open WorkGroup Manager, find the machine,
and change the name as well as the group to the English Teachers computer list.
(Those English teachers always break their laptops.)
5. Once the computer has imaged, play a game of fetch the computer.
6. Have the user log into the machine.
And look at that, you still have 4 minutes to spare. How was all that possible? ARD was used to select the NetInstall
image on the server. Once the machine was done imaging, it restarted and queried the LDAP server with its MAC
address. Based on the MAC address, the printers were auto-added to the machine based on Computer List
membership. It also has the correct computer name. And the user? They were using their Novell info to login.
Mobile Home Directories were on for the user, so once they login, the contents of their user folder were copied onto
the local hard drive, and the network-based account was cached. You also prevented this crash from happening again
by making it so the user isn’t able to change the Startup Disk to target disk mode so they can connect it to their OS 9
machine at home and trash some folders they didn’t make called etc and var. All of this was accomplished by utilizing
the LDAP services built into OS X and Novell.
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