Apple Mac OS X Server Migration For Version 10.3 or Later Manual de usuario descargar pdf (Pagina 12)

On the Symantec Drive Encryption Computers page, the status of partially encrypted disks appears as None encrypted.

[26825/2471779]

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In the Client log, bad sector log entries do not report the correct number of bad sectors and may erroneously report 0. When no

bad sectors are encountered, there are no log entries that refer to bad sectors. [18105/2463297]

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The Symantec Drive Encryption Force Encrypt setting is not set and enforced correctly after an upgrade. If you use this option,

review and verify your policy, because you will have more settings you can select. [17793/2462984]

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Symantec Encryption Management Server does not validate images uploaded for use with PGP BootGuard. For more information

on creating, uploading, and testing images, see the Knowledge Base. [15457/2460646]

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Symantec File Share Encryption

Certain characters that are allowed when you create Active Directory groups can cause Symantec File Share Encryption to fail on

encryption, re-encryption, or searches. Do not use the pound, percent, or left/right parentheses [#, %, (, or)] when you create

Active Directory groups. [26336/2471290]

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Symantec File Share Encryption is not updated when you replace your Organization ADK with a new ADK. You must re-encrypt

the Symantec File Share Encryption folder to the new ADK. [22866/2467812]

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Files protected by application-based encryption policy (white-listed applications) are locked after the user who is associated with

the policy, logs off or shuts down the system. These files require authentication to access them. [17491/2462682]

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Getting Assistance

Available Documentation

Symantec Encryption Management Server 3.3.1 documentation is available in the following formats:

On the Documentation disk and in the Symantec Encryption Management Server administrative interface. ■

Online help on each page in the administrative interface. Prior to installation, complete Product Documentation is available through

the Symantec Corporation Support Portal.

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As a PDF file. ■

To view or print PDF files, you need Adobe Acrobat Reader, which is available on the Documentation disk and from the Adobe

website.

Technical Support

Symantec Technical Support maintains support centers globally. Technical Support’s primary role is to respond to specific queries about

product features and functionality. The Technical Support group also creates content for our online Knowledge Base. The Technical

Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For

example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and

virus definition updates.

Symantec’s support offerings include the following:

A range of support options that give you the flexibility to select the right amount of service for any size organization ■

Telephone and/or web-based support that provides rapid response and up-to-the-minute information ■

Upgrade assurance that delivers software upgrades ■

Global support purchased on a regional business hours or 24 hours a day, 7 days a week basis ■

Premium service offerings that include Account Management Services ■

For information about Symantec’s support offerings, you can visit our website at the following URL:

www.symantec.com/business/support/

All support services will be delivered in accordance with your support agreement and the then-current enterprise technical support policy.

Contacting Technical Support

Customers with a current support agreement may access Technical Support information at the following URL:

www.symantec.com/business/support/

Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product documentation.

Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem.

When you contact Technical Support, please have the following information available:

Product release level ■

Hardware information ■

Available memory, disk space, and NIC information ■

Operating system ■

Version and patch level ■

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