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m If the problem occurs on a client computer, make sure the user has the appropriate
settings in the Streaming Proxy and Streaming Transport panes of the QuickTime Settings
control panel. The administrator for the client computer’s network should be able to
provide the correct settings.
m If you are reflecting more than one live stream, make sure each stream uses a separate
UDP port. Otherwise, client computers will show a message with error 500. You set up
ports in the relay configuration file.
m Make sure the client software supports the file format being broadcast.
m Check the structure of the URL.
If streaming service is slow:
m If you are streaming QuickTime movies, make the movies self-contained using your
authoring application, and make sure hinting is optimized for streaming services.
m Reduce the maximum number of connections or the throughput.
m Turn off other services.
m Place media files on other hard disks to improve server performance.
Because Darwin Streaming Server can use only one movies directory, you need to create
links from the Movies Directory you selected in Streaming Server Admin to the media files
on other hard disks.
If users can’t see the live streamed media:
m Make sure you are capturing a signal from the audio or video equipment into the
computer you’re using for capture and encoding.
m Make sure the SDP file is located in the movies directory on your streaming server.
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