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If you experience a problem with Web service or its
components, use the tips and strategies in this chapter.
From time to time you might encounter a problem when setting up or managing web
services. Situations that might cause a problem for administering Web service or for
client connections are outlined here.
If Users Can’t Connect to a Website on Your Server
Try these strategies to uncover the problem:
Make sure Web service is turned on and the site is enabled. Â
View the Overview pane of Web service to verify that the server is running. Â
Verify the Apache access and error logs. (If you are not sure what the messages Â
mean, see the Apache website at www.apache.org.)
Make sure users enter the correct URL to connect to the web server. Â
Make sure the correct folder is selected as the default web folder. Make sure the Â
correct HTML le is selected as the default document page.
If your website is restricted to specic users, make sure those users have access Â
privileges to your website.
Verify that users’ computers are congured correctly for TCP/IP. If the TCP/IP settings Â
appear correct, use a pinging utility to verify network connections.
Verify that the problem is not a DNS problem. Try to connect with the IP address of Â
the server instead of using its DNS name.
Make sure your DNS server’s entry for the website’s IP address and domain name Â
are correct.
7
Solving Web Service Problems
- Mac OS X Server 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- About This Guide 7
- Using Onscreen Help 8
- Documention Map 9
- Viewing PDF Guides Onscreen 10
- Printing PDF Guides 10
- Getting Documentation Updates 11
- Web Technologies Overview 12
- Key Web Features 13
- SSL Support 14
- Blogs and RSS Support 14
- Conguring Your Web Server 14
- Providing Secure Transactions 15
- Setting Up Websites 15
- Hosting More Than One Website 15
- Understanding WebDAV 16
- Dening Realms 17
- Working with Web Service 19
- Turning Web Service On 20
- Setting Up Web Service 20
- Parameter Description 22
- A Web service setting 22
- $ sudo mkdir /var/run/proxy 25
- Starting Web Service 27
- Managing Web Service 28
- Viewing Web Service Logs 29
- Viewing Web Graphs 30
- Stopping Web Service 30
- Performance Tuning 31
- Website Setup Overview 33
- Setting Up Your Website 36
- Setting the Default Webpage 37
- Setting Up a Reverse Proxy 45
- Connecting to Your Website 47
- Managing Websites 48
- Monitoring Website Activity 51
- Enabling WebDAV on Websites 52
- Using WebDAV to Share Files 52
- User Content on Websites 55
- Web Service Conguration 56
- Default Content 56
- Accessing Web Content 56
- Conguring and Managing 58
- Webmail and Your Mail Server 59
- Webmail Protocols 59
- Enabling Webmail 60
- Conguring Webmail 60
- Working with Open Source 62
- Applications 62
- Using the apachectl Script 64
- Using Apache Axis 65
- Working with Tomcat 66
- Working with MySQL 67
- Starting MySQL Service 69
- Stopping MySQL Service 70
- Upgrading MySQL 70
- Working with Ruby on Rails 71
- Managing Web Modules 75
- Viewing Web Modules 76
- Adding Web Modules 77
- Enabling Web Modules 77
- Changing Web Modules 78
- Deleting Web Modules 78
- Macintosh-Specic Modules 79
- Open Source Modules 79
- Solving Web Service Problems 83
- Expected 84
- If a CGI Script Does Not Run 84
- 86 Index 86
- Index 87 87
- 88 Index 88
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