Service Source K Color StyleWriter 2500
Basics Ink Cartridge Identification - 8 Color PhotoGrade Ink Cartridge The Color PhotoGrade ink cartridge holds four ink tanks and the print head in
Take Apart Paper Feed Motor - 592 Move the platen bracket away from the mounting screw.Platen Bracket
Take Apart Paper Feed Motor - 603 Note: Carefully remove the paper feed motor to avoid losing the gear.Using a Phillips screwdriver, remove the two m
Take Apart Paper Feed Motor - 615 Remove the gear from the paper feed motor.GearPaperFeedMotor
Take Apart Carriage Motor - 62Carriage MotorBefore you begin, remove the following:• Front covers • Rear covers• Cut sheet feederCaution: Review the
Take Apart Carriage Motor - 631 Disconnect connector CNCR from the logic board.CNCR
Take Apart Carriage Motor - 642 Using a flat-blade screwdriver, press in the carriage belt tensioner and disconnect the carriage belt.CarriageBeltTen
Take Apart Carriage Motor - 653 Using a Phillips screwdriver, remove the two mounting screws.4 Lift up and pull out the carriage motor.CarriageMotor
Take Apart Purge Unit - 66Purge UnitBefore you begin, remove the following:• Front covers• Rear covers• Cut sheet feeder• Power supply• Printer frame
Take Apart Purge Unit - 671 Move the carriage unit away from the purge unit.PurgeUnitCarriage Unit
Take Apart Purge Unit - 682 Using a Phillips screwdriver, remove the black mounting screw.
Basics Ink Cartridge Identification - 9 Note: The ** designator in finished goods part number M5577**/A varies due to localized software.To order
Take Apart Purge Unit - 693 Pull back the locking lever and remove the purge unit from the printer.PurgeUnitLocking Lever
Take Apart Purge Unit - 70Replacement Note: Make sure the black lever interlocks with the platen assembly in the position shown.Lever
Take Apart Ink Absorbers - 71Ink AbsorbersBefore you begin, remove the following:• Front covers• Rear covers• Cut sheet feeder• Power supply• Printer
Take Apart Ink Absorbers - 72Caution: Do not get the printer’s ink on your hands or clothes. Although the ink is water soluble, it contains dyes that
Take Apart Ink Absorbers - 731 Remove the clear plastic cover and the two ink absorber plates.Ink AbsorberPlatesPlasticCover
Take Apart Bottom Case - 74Bottom CaseBefore you begin, remove the following:• Front covers• Rear covers• Cut sheet feeder• Logic board• Power supply
Take Apart Bottom Case - 75Note: A replacement bottom case includes feet.If necessary, replace damaged or missing feet.FeetFeet
Service Source K Upgrades Color StyleWriter 2500
Upgrades LocalTalk Module - 1 LocalTalk Module Before you begin, turn off and unplug the printer. Note: This procedure covers the installation of a
Upgrades LocalTalk Module - 2 Note: There are two versions of this module that look similar. The latest version states on the label that it works
Basics Ink Cartridge Identification - 10 4 Select Print from the File menu.5 In the Print dialog box, select PhotoGrade from the Paper Type pop-up m
Upgrades LocalTalk Module - 3 1 Using a small flat-blade screwdriver, release the mounting tab and remove the interface cover from the rear case.Int
Upgrades LocalTalk Module - 4 2 Plug the LocalTalk connector into the serial port.LocalTalk Connector
Upgrades LocalTalk Module - 5 3 Insert the upper edge of the LocalTalk module into the rear case, and then snap the bottom into place.LocalTalk Modu
Upgrades EtherTalk Adapter - 6 EtherTalk Adapter Before you begin, turn off and unplug the printer. Note: This procedure covers the installation of
Upgrades EtherTalk Adapter - 7 1 Plug the serial cable from the printer into the EtherTalk Adapter.2 Plug in the EtherTalk power adapter.EtherTalk A
Service Source K Additional Procedures Color StyleWriter 2500
Additional Procedures Printer Cleaning - 1 Printer Cleaning Before you begin, unplug the printer. Caution: Do not use ammonia-based or alcohol-base
Additional Procedures Printer Cleaning - 2 1 Caution: Do not get the printer’s ink on your hands or clothes. Although the ink is water soluble, it
Additional Procedures Printer Cleaning - 3 2 Caution: Do not use any liquid cleaners inside the printer.Open the front door of the printer.3 Using
Additional Procedures Ink Cartridge Replacement - 4 Ink Cartridge Replacement No preliminary steps are required before you begin this procedure. Cau
Basics Ink Cartridge Identification - 11 7 In the Color Options dialog box, • Select Scatter for the best blend of ink• Turn on ColorSync (Automatic
Additional Procedures Ink Cartridge Replacement - 5 Note: This procedure covers the ink cartridge replacement for either of the ink cartridges that
Additional Procedures Ink Cartridge Replacement - 6 The Service part number for the black-only cartridge is for service use only. To order a replace
Additional Procedures Ink Cartridge Replacement - 7 1 Turn on the printer.2 Open the front cover. The carriage unit will now move to the center posi
Additional Procedures Ink Cartridge Replacement - 8 3 Raise the bright blue lever on the carriage unit and remove the cartridge.Blue Lever
Additional Procedures Ink Cartridge Replacement - 9 4 Caution: To prevent the print heads from clogging, do not touch or wipe them. Remove the brig
Additional Procedures Ink Cartridge Replacement - 10 5 Peel off the bright orange tape from the print heads.Bright Orange Tape
Additional Procedures Ink Cartridge Replacement - 11 6 Install the replacement ink cartridge into the printer.7 Close the printer cover.Ink Cartridg
Additional Procedures Ink Tank Replacement - 12 Ink Tank Replacement No preliminary steps are required before you begin this procedure. Caution: Do
Additional Procedures Ink Tank Replacement - 13 Note: This procedure covers ink tank replacement for the four-color ink cartridge. The cartridge co
Additional Procedures Ink Tank Replacement - 14 1 Turn on the printer.2 Open the front cover. The carriage unit will now move to the center position
Basics Test Page - 12 Test Page Turn on the printer and hold down the online key for at least 6 seconds or until the test page prints.Online Key
Additional Procedures Ink Tank Replacement - 15 4 Caution: To prevent the print heads from clogging, do not touch or wipe them. Remove the plastic
Additional Procedures Ink Tank Replacement - 16 5 Caution: Make sure you install the color ink tank on the left and the black ink tank on the right
Additional Procedures Nozzle Check - 17 Nozzle Check No preliminary steps are required before you begin this procedure. Caution: Do not get the pri
Additional Procedures Nozzle Check - 18 Note: This procedure explains how to run the nozzle check test page, which indicates whether the print nozz
Additional Procedures Nozzle Check - 19 1 Important: Make sure the printer is off.Load paper into the cut sheet feeder.2 Hold down the power key un
Additional Procedures Nozzle Check - 20 3 Examine the bottom of the test page to determine print head status.If the horizontal lines in the test pat
Additional Procedures Print Head Cleaning - 21 Print Head Cleaning No preliminary steps are required before you begin this procedure. Caution: Do n
Additional Procedures Print Head Cleaning - 22 Note: Use the Cleaning option to correct blurred characters, horizontal white streaks, and missing d
Additional Procedures Print Head Cleaning - 23 1 Make sure the Color StyleWriter 2500 printing software is installed. See the Diagnostics folder on
Additional Procedures Print Head Cleaning - 24 5 Open any document and select the print option or choose Print Window from the File menu. 6 Click th
Basics Test Page - 13 The test page shows the ROM revision and a test pattern. Use the test pattern to determine if the ink jets are functioning pro
Additional Procedures Print Head Cleaning - 25 7 I Select the “Clean the print head before printing” option.8 Click OK.
Additional Procedures EEPROM Reset - 26 EEPROM Reset No preliminary steps are required before you begin this procedure. Note: This procedure explai
Additional Procedures EEPROM Reset - 27 Note: This procedure uses either the black-only or the four-color ink cartridge.Black-OnlyInk CartridgeFour
Additional Procedures EEPROM Reset - 28 1 Disconnect the power cord from the printer.2 Make sure the ink cartridge is installed and the power cord i
Additional Procedures EEPROM Reset - 29 4 Press and hold down the power button while connecting the power cord to the printer, and then release the
Additional Procedures EEPROM Reset - 30 6 Note: A pattern page now prints and the EEPROM data is reset. The last bar on the pattern will be white,
Additional Procedures Small Gear Replacement - 31 Small Gear Replacement Before you begin, remove the front door (see “Front Covers”) Replacement No
Additional Procedures Small Gear Replacement - 32 Replacement Note: The springs in the small gear fall out easily. Make sure the springs are not lo
Additional Procedures Small Gear Replacement - 33 1 Turn the front door so that the arm tabs face toward you. Arm TabArm TabFront Door
Additional Procedures Small Gear Replacement - 34 2 Place the gear and spring in the front cover and wrap one end of the spring around the tab on th
Basics Test Page - 14 Demo Test Page Units The Color StyleWriter 2500 demo unit logic board ROM contains a unique demo page. A limited quantity are
Additional Procedures Small Roller Replacement - 35 Small Roller Replacement No preliminary steps are required before you begin this procedure. Repl
Additional Procedures Small Roller Replacement - 36 1 Lift up the platen cover. 2 Note: There is a small mounting groove on the underside of the pl
Service Source K Exploded View Color StyleWriter 2500
Exploded View 1Bottom Casewith Feet922-1911Purge Unit922-1143Carriage Cable922-1904Paper Feed Motor922-1906Carriage Motor922-1907Top Case922-1909Fr
Service Source K Specifications Color StyleWriter 2500
Specifications Characteristics - 1 Characteristics Print Methods Serial bubble jet ink-on-demand Throughput Up to three pages per minute with the hi
Specifications Graphics - 2 Graphics Resolution Best: 720x360 dpi with optimized ink density for color, greyscale, black and whiteNormal: 360 x 360
Service Source K Basics Color StyleWriter 2500
Specifications Print Media - 3 Print Media Paper Plain paper, coated (recommended for color picture output)Color PhotoGrade paper (required for phot
Specifications Print Media - 4 Cut Sheets LTR, LGL, A4 U.S. Letter (LTR): 8.5 x 11 in. (215.9 mm x 279.4 mm)U.S. Legal (LGL): 8.5 x 14 in. (215.9
Specifications Ink Cartridges - 5 Ink Cartridges Type High-performance black ink cartridge with integrated ink tank and print headFour-color ink car
Specifications Ink Cartridges - 6 Print Head Cartridge Life Text: Approx. 900 pages (A4/LTR) high performance black onlyColor: Approx. 1800 pages, w
Specifications Environmental - 7 Environmental Acoustic Noise Level Approx. 45 dB (reference level) Temperature 59–86°F (15-30°C) Humidity 10–80% (n
Specifications Electrical - 8 Electrical Electrical Requirements AC power adapterU.S./Japan: 102-132 VAC, 60 HzUK/Australia: 204-264 VAC, 50 HzEurop
Specifications Physical - 9 Physical Dimensions Height: 8.3 in. (211 mm)Width: 14.4 in. (365 mm)Depth: 9.2 in. (234 mm) Weight 6.9 lb (3.2 kg)
Service Source K Troubleshooting Color StyleWriter 2500
Troubleshooting General/ - 1 General The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. B
Troubleshooting Error Messages and LEDs/ - 2 Error Messages and LEDs The Color StyleWriter 2500 has two LEDs that can aid in troubleshooting the pri
Basics Overview - 1 Overview The Color StyleWriter 2500 is a desktop color bubble-jet printer for personal use. It has various features such as high
Troubleshooting Error Messages and LEDs/ - 3 The printer software also gives error messages to pinpoint errors. Make sure the printer is hooked up t
Troubleshooting Error Messages and LEDs/ - 4 The LEDs indicate the state of the printer or whether an error has occurred (e.g., carriage control err
Troubleshooting Symptom Charts/Operation - 5 Symptom Charts Operation No power 1 Check power cable connections.2 Replace power cord.3 Check voltage
Troubleshooting Symptom Charts/Operation - 6 Does not print 1 Turn on printer and restart computer.2 Check interface cable connections.3 Open Choose
Troubleshooting Symptom Charts /Operation- 7 Printer will not print with LocalTalk option installed1 Turn on printer and restart computer.2 Check i
Troubleshooting Symptom Charts/Paper - 8 Paper Paper sticks together 1 Remove excess sheets from paper tray.2 Use only specified paper, envelopes, t
Troubleshooting Symptom Charts /Paper- 9 Paper jams during loading, before printingCarefully remove paper by hand.Paper jams inside printerCarefully
Troubleshooting Symptom Charts/Print Quality - 10 Print Quality Missing dots and/or white streaks1 Perform “Nozzle Check” and “Print Head Cleaning.”
Troubleshooting Symptom Charts /Print Quality- 11 Vertical lines are distorted/wavyOpen and close blue lever next to cartridge to make sure cartridg
Troubleshooting Symptom Charts/Error LEDs - 12 Error LEDs Paper pickup error 1 Add paper.2 Use only specified paper, envelopes, transparencies, and
Basics Overview - 2 The Color StyleWriter 2500 can be configured with• Four-color ink cartridge• High-performance black ink cartridge• Color PhotoGr
Troubleshooting Symptom Charts /Error LEDs- 13 Temperature sensor error1 Check cable connections.2 Replace logic board.Cartridge error 1 Make sure i
Service Source K Take Apart Color StyleWriter 2500
Take Apart Front Covers - 1 Front Covers No preliminary steps are required before you begin this procedure. Note: The “Front Covers” topic includes
Take Apart Front Covers - 2 Front Door Note: The front door is held in place by two arms that function as hinges. Plastic tabs at the end of the a
Take Apart Front Covers - 3 Replacement Note: The small gears and springs in the front door fall out of position if a paper jam is forcibly removed
Take Apart Front Covers - 4 Front Case 1 Lift the center of the case to release the center latch on the front case.2 Release the right side latch an
Take Apart Front Covers - 5 Replacement Note: Make sure the latches on the front case engage the buttons on the logic board.FrontCaseOn/OffButtonLa
Take Apart Front Covers - 6 Output Tray 1 Pull out the output tray until the two tabs rest against the stops on the bottom case. 2 Press down and r
Take Apart Front Covers - 7 Output Tray Extension 1 Pull out the tray extension until the two tabs rest against the stops. 2 Press down and remove
Take Apart Eject Roller - 8 Eject Roller Before you begin, remove the covers (see “Front Door”).Eject Roller
Basics Overview - 3 inks. Each tank can be replaced separately.The Color StyleWriter 2500 has two LEDs that can aid in troubleshooting the printer.
Take Apart Eject Roller - 9 Grasp one end of the roller, press the bracket to the side, and remove the eject roller from the printer.Eject Roller
Take Apart Rear Covers - 10 Rear Covers Before you begin, remove the following:• Front covers• LocalTalk module (if present) Note: For inf
Take Apart Rear Covers - 11 Rear Case 1 Pull out the bottom of the rear case slightly to clear the plastic lip. 2 Using a flat-blade screwdriver, re
Take Apart Rear Covers - 12 4 Release the three latches on the top of the printer. Rear Covers
Take Apart Rear Covers - 13 5 Lift up and release the rear case from the two tabs on the back of the printer. 6 Remove the rear case.Rear CaseTabTab
Take Apart Rear Covers - 14 Interface Cover 1 Using a small flat-blade screwdriver, release the mounting tab and remove the interface cover from the
Take Apart Rear Covers - 15 Logic Board Cover 1 Press in the front latch and release the side latch. 2 Pull back and remove the logic board cover fr
Take Apart Cut Sheet Feeder - 16 Cut Sheet Feeder Before you begin, remove the following:• Front covers • Rear covers Caution: Review the ESD preca
Take Apart Cut Sheet Feeder - 17 1 Disconnect connectors CNV and CNLF from the logic board.CNLFConnectorCNVConnector
Take Apart Cut Sheet Feeder - 18 2 Remove the connector wires from the slot on the cut sheet feeder.Cut Sheet FeederConnector WiresSlot
Basics Ink Cartridge Identification - 4 Ink Cartridge Identification Caution: Do not get the printer’s ink on your hands or clothes. Although the i
Take Apart Cut Sheet Feeder - 19 3 Note: Make sure the screws do not fall into the bottom cover.Using a Phillips screwdriver, remove the two screws
Take Apart Cut Sheet Feeder - 20 Replacement Note: Make sure the alignment pins on the cut sheet feeder are aligned with the printer frame.Alignmen
Take Apart Paper Support - 21 Paper Support Before you begin, remove the following:• Front covers • Rear covers• Cut sheet feeder Caution: Review t
Take Apart Paper Support - 22 1 Pull out the paper support until it rests against the stops. 2 Push the support forward and disconnect the latches.
Take Apart Pickup Roller - 23 Pickup Roller Before you begin, remove the following:• Front covers • Rear covers• Cut sheet feeder Caution: Review t
Take Apart Pickup Roller - 24 1 Caution: When the roller is removed, the feeder gear is loose. Remove the roller slowly so that the gear will not f
Take Apart Pickup Roller - 25 3 Lift up one end of the roller and remove the other end from the mounting hole. 4 Remove the pickup roller from the c
Take Apart Pickup Roller - 26 Replacement Note: Align the notch on the upper gear with the upper line on the cut sheet feeder. Align the notch on t
Take Apart Logic Board - 27 Logic Board Before you begin, remove the following:• Front covers• Rear covers• Cut sheet feeder Caution: Review the ES
Take Apart Logic Board - 28 Note: Information on the amount of ink absorbed by the ink absorbers is stored on the logic board EEPROM. When replacin
Basics Ink Cartridge Identification - 5 Note: Two ink cartridges come with the printer. One cartridge is black ink only; the other is a four-color
Take Apart Logic Board - 29 If the ink absorbers have been used for two weeks or less, or if fewer than 50 pages have been printed, it is not necess
Take Apart Logic Board - 30 1 Disconnect the following connectors from the logic board:• CNCR• CNH• CNLF• CNVCNLFCNCRCNHCNV
Take Apart Logic Board - 31 2 Using a Phillips screwdriver, remove the three mounting screws.3 Remove the logic board from the printer.Logic Board
Take Apart Carriage Unit - 32 Carriage Unit Before you begin, remove the following:• Front covers• Rear covers• Cut sheet feeder Caution: Review th
Take Apart Carriage Unit - 33 Caution: Do not remove or loosen the two screws on top of the carriage guide. Loosening or removing these screws will
Take Apart Carriage Unit - 34 1 Turn the printer so that the power supply faces you.Power Supply
Take Apart Carriage Unit - 35 2 Disconnect connector CNH from the logic board.CNH
Take Apart Carriage Unit - 36 3 Turn the printer so that the carriage unit faces you.Carriage Unit
Take Apart Carriage Unit - 37 4 Remove the plastic ribbon cable and cable holder from the printer.Cable HolderRibbon Cable
Take Apart Carriage Unit - 38 Replacement Note: Make sure the ribbon cable holes are mounted on the two tabs on the inside of the ribbon cable ho
Basics Ink Cartridge Identification - 6 High-Performance, Black-Only Ink Cartridge The black ink cartridge contains black ink only. The Service part
Take Apart Carriage Unit - 39 5 Press in the two latches. 6 Push up and remove the carriage release clip from the printer.Carriage Release Clip
Take Apart Carriage Unit - 40 7 Using a Phillips screwdriver, remove the mounting screw from the carriage shaft.MountingCarriageShaftScrew
Take Apart Carriage Unit - 41 8 Carefully remove the shaft clip from the carriage shaft.CarriageShaftShaftClip
Take Apart Carriage Unit - 42 9 Using a flat-blade screwdriver, carefully press in the carriage belt tensioner and disconnect the carriage belt.Carr
Take Apart Carriage Unit - 4310 Hold the carriage unit and slide out the carriage shaft. 11 Remove the carriage unit from the printer.Replacement N
Take Apart Carriage Ribbon Cable - 44Carriage Ribbon CableBefore you begin, remove the following:• Front covers• Rear covers• Cut sheet feeder• Ink c
Take Apart Carriage Ribbon Cable - 451 Caution: Carefully remove the sensor to avoid damaging the carriage ribbon cable.Remove the sensor from the ca
Take Apart Carriage Ribbon Cable - 462 Press in the five latches and remove the ribbon cable guide.Ribbon CableGuide
Take Apart Carriage Ribbon Cable - 473 Remove the ribbon cable from the carriage unit.Replacement Note: Make sure the ribbon cable holes are mounted
Take Apart Carriage Belt - 48Carriage BeltBefore you begin, remove the following:• Front covers• Rear covers• Cut sheet feeder• Ink cartridge• Carria
Basics Ink Cartridge Identification - 7 Four-Color Ink Cartridge The four-color ink cartridge holds two ink tanks. One tank contains black ink only,
Take Apart Carriage Belt - 49Carefully remove the carriage belt from the carriage unit.Carriage BeltCarriage Unit
Take Apart Carriage Belt Tensioner - 50Carriage Belt TensionerBefore you begin, remove the following:• Front covers• Rear covers• Cut sheet feederCau
Take Apart Carriage Belt Tensioner - 511 Using a flat-blade screwdriver, carefully press in the carriage belt tensioner and disconnect the carriage b
Take Apart Carriage Belt Tensioner - 522 Slide out the carriage belt tensioner from the printer.CarriageBeltTensioner
Take Apart Printer Frame - 53Printer FrameBefore you begin, remove the following:• Front covers• Rear covers• Cut sheet feeder• Power supplyCaution:
Take Apart Printer Frame - 54Note: The printer frame is not a replaceable part. Remove the frame to access the purge unit, paper feed motor, ink abso
Take Apart Printer Frame - 552 Release the left latch and remove the printer frame from the bottom cover.PrinterLeftLatchFrame
Take Apart Printer Frame - 56Replacement Note: Make sure the bottom case circular tabs fit into the proper position in the printer frame.Printer Fram
Take Apart Paper Feed Motor - 57Paper Feed MotorBefore you begin, remove the following:• Front covers • Rear covers• Cut sheet feeder• Power supply•
Take Apart Paper Feed Motor - 581 Disconnect connector CNLF from the logic board.Paper Feed MotorCNLFLogic Board
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