Apple Mac mini Late 2009 (Technician Guide) Manual de usuario descargar pdf (Pagina 74)

Mac mini (Late 2009) Symptom Charts — Input/Output Devices 74

2009-11-03

Deep Dive

Check Result Action Code

Does the computer recognize 1.

the keyboard or mouse when

plugged into the USB ports?

Yes Test in all USB ports to ensure

all USB ports working as

expected. Replace logic board

for any rear port failures.

Replace keyboard for any

keyboard USB port failures.

Go to step 2

No Go to USB Port Doesn’t

Recognize Devices symptom

Is keyboard working as 2.

expected?

Yes Go to step 3

No Go to Wired Keyboard Does

Not Work Properly symptom

Does the Mighty Mouse have 3.

an issue with the scroll ball?

Yes See KBase article <http://

support.apple.com/kb/

HT1537> for steps to correct

No Go to step 4

Doe the Mighty Mouse have an 4.

issue with the buttons?

Yes See KBase article <http://

support.apple.com/kb/

HT1581> for steps to

determine expected behavior.

Go to step 7

No Go to step 5

Does the Mighty Mouse have 5.

an issue with tracking?

Yes Try using the mouse on

another surface. Non-

reective, opaque surfaces

without repetitive patterns

work best. The surface should

be clean but not shiny. Go to

step 6

No Go to step 7

When used on another surface 6.

does the mouse track correctly?

Yes Surface issue. Issue resolved.

No Go to step 7

See KBase article <7. http://

support.apple.com/kb/

HT1581> to further determine

expected behavior. Did this

article resolve the issue?

Yes Issue resolved.

No Replace the Mighty Mouse K99

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Apple Mac mini Late 2009 (Technician Guide) Manual de usuario Pagina 74

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